Dr Ian Norman      

Cognitive Behavioural Therapist

Online Psychological Support and Counselling

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This privacy policy sets out how I, Ian Norman, CBT therapist, use and protect any information that you give me.

Data security

I am committed to ensuring that your privacy is protected. I am fully compliant with UK data protection law (Data Protection Act 2018) which incorporates the provisions of the EU GDPR.

All records that I hold on you, including sensitive personal information, whether  in electronic  or paper format, will be processed and stored securely. Once this data is no longer needed, it will be destroyed. In most instances, this will be  six months after the completion of your course of treatment, or, if you decide not to proceed after your initial assessment, six months after that date.

Controlling your personal information

I will not pass your personal information to any third parties unless I have your explicit permission or are required by law to do so. You may request details of personal information which I hold about you. If you would like a copy of the information held on you, please write to Iannorman6@gmail.com.

If you believe that any information I am holding on you is incorrect or incomplete, or have any other data protection related issues or queries, please write to me at the above address. I will promptly correct any information found to be incorrect.

If you are concerned that I may have breached a privacy law or code binding upon me, please send an email marked “urgent” to me at iannorman6@gmail.com. I will aim to respond within 24 hours.

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe I have not handled your request in an appropriate manner. For information on contacting the ICO please see the website www.ico.org.uk.

This website

I, Ian Norman, reserve the right to make changes to any part of the website, including this privacy policy, which may be updated from time to time. It is important that you check this page from time to time to ensure that you are happy with any changes.

This policy is effective from January 2021. By continuing to use the website you agree to be bound by these terms as amended.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Copyright Ian Norman 2021